mela88 Banking: Deposits, Withdrawals and Your Account Balance
Your mela88 account connects to bKash, Rocket and Bank Transfer — the payment routes configured for Bangladesh. Everything from adding funds to requesting a withdrawal runs through the cashier inside your account, and your balance follows you whether you switch from phone to browser or back.
The deposit cashier in your mela88 account lists the payment routes we have configured for Bangladesh. Open it, pick either bKash, Rocket or Bank Transfer, and follow the fields and confirmation steps shown on screen. No route is hidden behind a menu — each one is visible the moment you open the cashier. bKash is the route most used here because the wallet is already on most phones in Bangladesh; Rocket works the same way as a ready alternative. Bank Transfer suits those who prefer moving funds directly from an account.
Open the cashier
Log in and select the deposit section from your account menu. The cashier lists bKash, Rocket and Bank Transfer as the available routes for your region.
Choose your route
Select bKash, Rocket or Bank Transfer. Each route shows its own set of fields — follow exactly what appears on screen for that method.
Enter the amount and confirm
Type the amount you want to add. The cashier displays the current limit range at this step. Confirm the transaction through your chosen wallet or bank as instructed.
Check your account balance
After the transaction completes, your updated balance appears in the account header. You can also verify the entry in your transaction history.
GETTING PAID OUT
Withdrawing Funds Back to Your Wallet
When your account balance is ready to move, head to the withdrawal section inside your account. We route payouts through bKash, Rocket and Bank Transfer — the same three rails used for deposits. Pick the route that matches the wallet or account you originally funded from, because that pairing keeps verification straightforward. The withdrawal form asks for the amount and the destination wallet number or bank detail; enter exactly what your wallet shows to avoid a mismatch.
Open the withdrawal section
From your account menu, select the withdrawal option. The page shows bKash, Rocket and Bank Transfer as the payout routes currently configured.
Select your payout method
Choose the route you want to receive funds on. Using the same wallet you deposited with reduces the chance of a verification hold.
Enter amount and destination
Type the withdrawal amount and your wallet number or bank account. Match the details exactly to your registered wallet to avoid a failed transfer.
Complete any verification shown
If your account requires an identity step at this point, the screen walks you through it. Follow only the fields shown — do not submit documents not requested.
ACCOUNT VERIFICATION
Account Checks and Identity Steps on mela88
Your account may reach a point where mela88 asks you to complete an identity or wallet-ownership step before a withdrawal is processed. This is a standard account check, not a penalty. The exact fields requested appear inside your account area — we show only what is needed at that moment, and nothing is asked before it is relevant.
Follow the on-screen prompts
Your account area shows only the fields needed for your current check. Do not submit documents that have not been requested — the form guides you through each required step.
Wallet ownership confirmation
One common check asks you to confirm the wallet number linked to your account matches what you use for bKash or Rocket. This prevents a mismatch on payout.
Complete in a single session
Finishing a verification step in one go avoids delays. If you close partway through, the check may need to be restarted from the beginning the next time.
Contact support if a step is unclear
The support route is listed inside your account. The team can clarify what a specific check requires without you guessing at documents or steps not shown on screen.
PAYMENT ROUTES
Payment Methods Available on mela88
Three payment routes are configured for Bangladesh accounts on mela88. bKash is the primary deposit and withdrawal channel — it is the wallet already on most phones and the one the cashier lists first. Rocket functions as an equally capable alternative; if bKash is unavailable for any reason, Rocket covers the same deposit and withdrawal flow with the same account steps.
bKash
Primary route for deposits and withdrawals. Enter your bKash number in the cashier, confirm through the wallet app, and the transaction records to your account.
Rocket
Ready backup to bKash. The Rocket payment flow in the cashier follows the same steps — wallet number, amount, confirmation — making it simple to switch if needed.
Bank Transfer
For accounts that prefer bank-to-account movement. The cashier provides the transfer details when this route is selected; use the exact reference shown to link the payment.
TRANSACTION RECORDS
Matching Your Wallet Payment to Your Account History
Every deposit and withdrawal you complete through mela88 generates a record in your account transaction history. Your bKash or Rocket app also records the same transaction on its side. When the two records match — amount, reference and time — the payment is confirmed. If they appear to differ, the steps below explain what to check before contacting support.
Save the reference number
The cashier displays a transaction reference at the end of every deposit or withdrawal. Screenshot it or write it down — this is the primary identifier if you need to raise a query with the support team.
Check the status label
Your account history shows a status next to each transaction — pending, completed or failed. A pending status means the transaction is still being processed; do not submit a duplicate before it resolves.
Compare your wallet record
Open your bKash or Rocket app and match the amount and time of the transfer to the entry in your mela88 account history. The reference number from the cashier should appear on both sides.
What to keep as evidence
If a transaction does not resolve, retain your wallet app screenshot showing the amount, date and reference, plus the status page from your mela88 account. Share both when you contact support.
ACCOUNT SAFEGUARDS
How We Protect Your Transactions and Account
Account safety on mela88 starts with steps you can verify yourself — before you enter any payment detail. Check the domain in your browser bar reads mela88 before logging in. We also ask for identity confirmation at key account moments so that withdrawals leave only through a wallet linked to your account. The published support route inside your account is the right place to report anything unexpected — do not share account details through any channel outside the official account area.
Domain check first
Before entering your login or any wallet number, confirm the address bar shows mela88. Bookmark the address directly so you are not redirected to a look-alike site.
Identity verification on withdrawals
Withdrawal requests may trigger an identity step to confirm wallet ownership. This step means funds cannot leave the account to an unlinked wallet, which protects your balance.
Wallet ownership linking
Your bKash or Rocket number must be registered to your account before it can receive a payout. The cashier guides you through linking it; do not use a wallet belonging to another person.
Published support route
The support path is listed inside your logged-in account area. Use it to report unusual activity, a mismatched transaction or any account access concern — never share credentials through a third-party channel.
COMMON QUESTIONS
Banking Questions We Hear Most Often
The answers below cover what most people ask about depositing, withdrawing and checking the status of a transaction on mela88. If your question is not here, use the support route inside your account.
Which payment method should I use to deposit on mela88?
bKash is the route configured as primary for Bangladesh accounts — it is listed first in the cashier. Rocket works the same way if bKash is not available for you at that moment. Bank Transfer is there for those who prefer it.
How do I find the deposit cashier after I log in?
Open your account menu after logging in and look for the deposit or cashier option. The three configured routes — bKash, Rocket, Bank Transfer — appear there. Follow the fields shown for whichever route you select.
My withdrawal is showing as pending — what should I do?
A pending status means the transaction is still moving through the process. Do not submit a second withdrawal request for the same amount. Check back after a short wait; if it stays pending, contact support with your transaction reference.
Why is mela88 asking me to verify my identity before a withdrawal?
The account check is a standard step to confirm the wallet receiving funds is linked to your account. Follow only the fields shown on screen inside your account area — these vary depending on your account activity and the route selected.
What is the minimum amount I can deposit or withdraw?
We do not publish fixed minimums on this page because limits are shown live inside the cashier at the time of your transaction. Always read the limit shown on the cashier screen before you confirm an amount.
Can I use a bKash wallet that belongs to someone else?
No. The wallet number you use must be registered to your own mela88 account. Using another person's wallet can cause verification holds and prevent withdrawals from completing. Link your own bKash or Rocket number in the account area.